Privacy Policy

Madhumitra Distributors ("we", "us") respects your privacy. This policy explains what information we collect and how we use it when you use our website or place an order.

Information we collect

• Contact details you provide: name, email address, phone number.
• Delivery details: shipping and billing address, pincode.
• Order details: products ordered, amounts, and order history.
• Basic technical data (e.g. device/browser) for security and to improve the site.

How we use your information

• To process and deliver your orders and provide customer support.
• To send order-related updates (confirmation, status, invoices).
• To meet legal, tax (GST) and accounting obligations.

Payments

Online payments are processed by our payment gateway, Razorpay. Your card, UPI or banking credentials are entered directly with the gateway and are never stored on our servers. We receive only a payment confirmation and reference.

Sharing your information

We share information only as needed to fulfil your order — with our payment gateway (Razorpay) and delivery partners — or where required by law. We do not sell your personal information.

Cookies

We use essential cookies to keep your cart and session working. You can control cookies through your browser settings.

Data security & retention

We take reasonable measures to protect your information and retain it only as long as necessary for orders, support and legal requirements.

Your rights & contact

You may request access to, correction of, or deletion of your personal data by emailing info@madhumitra.com or calling +91 93729 09099.